Date Posted: 30/06/2026
Location: Cape Town
Salary: R10000 Per Month
Type: Full Time
Hours: 8.00am – 5.00pm
Reference: WP772189
Are you passionate about delivering exceptional customer service? Do you thrive in fast-paced environments where your problem-solving skills shine? Are you looking for a rewarding career where you can make a real difference? If so, then climb aboard!
We are currently on the lookout for a Customer Service Agent – B2B to join our dynamic and energetic team in Cape Town. This is your chance to become a vital part of an innovative organisation that values your talent and dedication in a thriving industry.
Hours of Work: Full time
Customer Service Agent – B2B Duties: As a Customer Service Agent, you will support our business customers across the renowned House of Rohl and Aqualisa brands. Your key responsibilities include managing customer enquiries related to order status, stock, pricing, and product information, ensuring smooth communication throughout the order process, maintaining accurate customer records, and collaborating with internal teams to optimise customer satisfaction. Your role will involve handling complaints, supporting returns, and contributing to operational efficiency to enhance our reputation for quality and service.
Customer Service Agent – B2B Requirements:
- Strong attention to detail with a proactive and organised approach
- Excellent communication and relationship-building skills
- Ability to problem-solve and prioritise effectively under pressure
- Team-oriented with a collaborative mindset
- Willing to learn and develop new skills constantly
Customer Service Agent – B2B Benefits:
- Competitive annual salary package
- 25 days holiday
- Annual Incentive Plan rewarding your performance
- Comprehensive Employee Assistance Programme
- Life Assurance and Pension Plan for your peace of mind
How to apply:
Send Application To: customerservice@wpdirect.co.za